Learning Outcomes Relationships

PLO 1: Exhibit a thorough understanding of the role of the human service worker by demonstrating effective use of skills and knowledge to fulfill this role.

CLO 5: Demonstrate general helping skills such as active/accurate listening, attending behaviors, how and when to ask open-ended or close-ended questions, prompts/probes, etc.
CLO 6: Demonstrate appropriate skills that enhance rapport and trust building in the helping interview (genuineness, warmth, empathy, respect for the client, effective confrontation, etc.)
CLO 7: Demonstrate the use of a counseling theory with a case study

PLO 2: Apply knowledge of diversity and use multicultural approaches in service delivery.

CLO 4: Describe how an interviewer effectively utilizes prompts, probes, challenges (confrontation), empathy, active listening, attending behaviors, silence, strategies and plans for action with any client
CLO 5: Demonstrate general helping skills such as active/accurate listening, attending behaviors, how and when to ask open-ended or close-ended questions, prompts/probes, etc.
CLO 6: Demonstrate appropriate skills that enhance rapport and trust building in the helping interview (genuineness, warmth, empathy, respect for the client, effective confrontation, etc.)

PLO 3: Apply principles of ethical decision making in the human services field and practice ethical behavior in relation to self and others within the helping relationship by adhering to the NASW Code of Ethics.

CLO 1: Explore the potentials and pitfalls of any “helping Relationship”/process
CLO 9: Assume responsibility for one’s strengths and weaknesses as they pertain to helper characteristics, attributes, and skills

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