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Mar 21, 2024 by mmcconne
Viewing outcome relationships between
1751
and
106 - Hospitality and Tourism Management - Travel Industry
Last approved:
Thu, 21 Mar 2024 17:58:14 GMT
Last edit:
Sat, 10 Feb 2024 01:38:08 GMT
Program Code
106 - Hospitality and Tourism Management - Travel Industry
Course Code
1751
Learning Outcomes Relationships
PLO 2: Develop effective communication and collaboration processes through verbal, written and digital media using critical thinking and problem solving skills while maintaining ethical standards
CLO 1: Analyze nonverbal communication.
CLO 2: Critique various types of written communication.
CLO 4: Identify prospecting methods.
PLO 3: Recognize and value cultural diversity, locally and globally, among colleagues, customers, suppliers and all stakeholders
CLO 3: Distinguish methods of dealing with culturally diverse customers.
CLO 5: Develop negotiation positions for a variety of sales situations.
PLO 4: Practice professional behavior working as a productive member of a team
CLO 6: Be willing to practice active listening.
CLO 7: Adhere to ethical standards in developing customer relationships.
CLO 8: Demonstrate an effective a sales presentation.
Key: 981