Hospitality Operations, One-Year Technical Certificate

Curriculum Code #0106

Effective May 2026

Division of Engineering, Business and Information Technologies

The Hospitality Operations One-Year Technical Certificate prepares students for entry-level positions in the hospitality industry, with a primary focus on lodging operations. This workforce-oriented program emphasizes applied operational skills, customer service excellence, and foundational business competencies essential to hospitality organizations.

Students develop applied knowledge and skills across key functional areas while strengthening communication, technology, and professional workplace skills. Lorain County Community College maintains articulation agreements with colleges and universities, including programs offered through the College’s University Partnership, supporting continued educational and career advancement.

Plan of Study Grid
Preferred Sequence
Fall SemesterHours
CISS 121 MICROCOMPUTER APPLICATIONS I 3
ENGL 161 COLLEGE COMPOSITION I 3
SDEV 101 INTRODUCTION TO THE LCCC COMMUNITY 1 1
TRSM 111 TRAVEL INDUSTRY FUNDAMENTALS 3
TRSM 112 INTRODUCTION TO THE HOSPITALITY INDUSTRY 3
TRSM 121 FRONT OFFICE OPERATIONS 2
 Hours15
Spring Semester
CULN 215 BEVERAGE MANAGEMENT 3
MKRG 247 SERVICES MARKETING 3
Select one of the following: 3-4
MTHM 158
 QUANTITATIVE REASONING  
MTHM 168
 STATISTICS  
MTHM 171
 COLLEGE ALGEBRA  
TRSM 118 FOOD SAFETY AND SANITATION 2
TRSM 120 HOUSEKEEPING OPERATIONS 2
TRSM 126 HOSPITALITY AND TOURISM MANAGEMENT CAREER EXPLORATION 1
TRSM 226 HOSPITALITY SUPERVISION 2 2
 Hours16-17
 Total Hours31-32
1

A student must register for the orientation course when enrolling for more than six credit hours per semester or any course that would result in an accumulation of 12 or more credit hours.

2

Indicates that this course requires a prerequisite.

Program Contact(s):

Maria McConnell
440-366-7404
mmcconne@lorainccc.edu

For information about admissions, enrollment, transfer, graduation and other general questions, please contact your advising team.

More program information can be found on our website.

Credit for Prior Learning (PLA) options may be available for your program. For more information, please visit our website:  www.lorainccc.edu/PLA

Program Learning Outcomes

  1. Apply operational procedures, service standards, and safety practices across core hospitality functions
  2. Demonstrate effective communication, customer service, and technology skills to support guest satisfaction, service quality, and team operations within hospitality organizations
  3. Evaluate hospitality career pathways by identifying industry roles, required skills, and professional expectations